Shipping and Return Policy

Shipping Policy

At Yootopian, we aim to deliver your orders swiftly and securely to ensure your utmost satisfaction. Here's what you need to know about our shipping policy:

Products are made especially for you as soon as you place an order, which is why it takes us a bit longer to deliver it to you. Making products on demand instead of in bulk helps reduce overproduction, so thank you for making thoughtful purchasing decisions!

  1. Processing Time:

    • Orders are typically processed within 7-10 business days of being placed. However, during peak seasons or promotions, processing times may be slightly extended.

  2. Shipping Methods and Costs:

    • We offer standard shipping options.
    • Shipping costs vary based on your location and the selected shipping method. You can view the shipping cost at checkout before completing your purchase.

  3. Delivery Time:

    • Standard shipping typically takes 3-7 business days for delivery, depending on your location.

  4. Order Tracking:

    • Once your order is shipped, you will receive a tracking number via email to monitor the status of your delivery.

  5. Shipping Restrictions:

    • We regret to inform you that we do not ship to PO Boxes or APO/FPO addresses at this time.

  6. Shipping Partners:

    • We partner with trusted shipping carriers to ensure timely and secure delivery of your orders.

  7. Order Updates:

    • You will receive an email notification once the order ships. Please contact us directly with questions about the status of your order. You may reach us by email at [email protected], or for a quicker response, you may send a direct message through our Instagram page.

Return and Exchange Policy

Your satisfaction is our priority at Yootopian. If you're not completely satisfied with your purchase, we're here to help. Please review our return and exchange policy below:

  1. Eligibility:

    • To be eligible for a return or exchange, items must be unused, unworn, and in the same condition as received. All original tags and packaging must be intact.

  2. Time Frame:

    • You may initiate a return or exchange within 30 days of the purchase date. After this period, we may not be able to process your request.

  3. Return Process:

    • To initiate a return, please contact our customer service team at with your order number and reason for the return.
    • You may reach us by email at [email protected], or for a quicker response, you may send a direct message through our Instagram page.
    • We will provide you with further instructions and a return shipping label, if applicable.

  4. Refunds:

    • Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
    • If approved, refunds will be processed to the original method of payment within 3-5 business days.

  5. Exchanges:

    • If you would like to exchange an item for a different size, color, or style, please contact us to arrange the exchange. We will do our best to accommodate your request, subject to availability.

  6. Return Shipping:

    • Customers are responsible for return shipping costs unless the return is due to an error on our part or a defective product.

  7. Final Sale Items:

    • Please note that final sale items are non-returnable and non-refundable unless they arrive damaged or defective.

  8. Damaged or Defective Items:

    • If you receive a damaged or defective item, please contact us immediately with photos of the product and packaging. We will work with you to resolve the issue promptly.